Ping. Pong. Ping?

11 Nov

On Monday I mailed the local Trading Standards Department (A) with a query. They replied on Tuesday with “since 2007 we are not allowed to respond directly to the public; you must file an enquiry with Consumer Direct (B) (a government enterprise). I mailed the same query to (B) on Wednesday. Today (B) responded with “thank you for your query; we have passed it to (A) and they will deal with your query”.

The answer to the question is ‘yes, it has!’ The question is ‘has the world gone mad?’


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